Frequently asked questions
Where is The Forest located and what are your opening hours?We are located on Cuckstool Lane, Fence, Burnley (BB12 9PA), on the edge of the Forest of Bowland.
Venue Opening Hours: Monday to Friday (8:00am to 10:00pm), Saturday (8:00am to 11:00pm), and Sunday (8:00am to 10:00pm).
What are your food service hours?
We serve food every day, starting with breakfast:
Monday to Thursday: 8:00am to 8:30pm
Friday and Saturday: 8:00am to 9:00pm
Sunday: 8:00am to 8:00pm
Do I need to book a table in advance?While walk-ins are always welcome for drinks or casual food, subject to availability, we strongly recommend booking a table in advance, especially for weekend dining, Sunday lunch, or larger groups. You can book a table online.
What style of food and drinks do you offer?Our menu blends pub classics with a range of world food influences, alongside sourdough pizzas and fresh seasonal specials. At the bar, we serve local cask ales, wines, cocktails, and spirits, including gin from our own still on site.
Do you cater to dietary requirements or children?Yes. We cater to a range of dietary preferences, including vegetarian, vegan, and gluten-free options. We also offer family-friendly choices, an outdoor play area for children, and a south-facing outdoor terrace for al fresco dining.
How many rooms do you have and what amenities are included?We have 8 modern, individually styled bedrooms, making The Forest an ideal base for exploring the Lancashire countryside, Pendle Hill, and the Forest of Bowland. Rooms include comfortable beds, en-suite bathrooms, Wi-Fi, and tea and coffee making facilities. You can check availability and book a room online.
We’re also well placed for business visitors, just minutes from Lomeshaye Business Park, with easy access to the M65 corridor and the East Lancashire aerospace and manufacturing sector. Local attractions nearby include Burnley Football Club and Crow Wood Leisure.
What are the check-in and check-out times?Check-in: From 3:00pm to 10:00pm.
Check-out: By 11:00am on the day of departure. If you need an early check-in or late check-out, please contact our team in advance.
Please note we do not have 24-hour reception, so check-ins after 10:00pm cannot be accommodated.
Can I host a private event, function, or party at The Forest?Yes. We cater for private functions, group celebrations, family gatherings, and business meetings. Please contact us directly at theforest@seafoodpubcompany.com or on 01282 692228 to discuss venue hire and group menu options.
Are dogs allowed at The Forest?Yes, we are dog-friendly in our designated bar and terrace areas. Dogs must be kept on a lead during your visit and must not disturb other guests, for example through excessive barking. If you’re booking a bedroom and travelling with a pet, please confirm room availability with us before booking.
Do you sell gift vouchers?Yes. Gift vouchers are available to purchase online through our website or directly at the venue. They make great gifts for dining, overnight stays, or special occasions.
Where can I find my gift voucher confirmation email?Please check your inbox and your junk or spam folder. Voucher confirmation emails are sent from no-reply@mytoggle.io with the subject line ‘Here’s your gift for Seafood Pub Company’. If you still cannot find it, please contact us directly and we will help.
Is there parking at The Forest?Yes, we have a free on-site car park for guests.
Is The Forest accessible for wheelchair users?
The pub and dining areas are fully accessible, with step-free access throughout. Some, but not all, of our bedrooms have step-free access, and none currently have the grab rails and other supports found in specifically adapted accessible rooms. Please call our team in advance so we can help find the right room for your needs.
Do you serve a Sunday roast?
Yes, we serve a traditional Sunday roast, with beef sirloin, chicken, and vegetarian options available. As Sundays are popular, we recommend booking a table in advance.
Can you accommodate large groups or coach parties?Yes, we’re happy to welcome large groups and coach parties with advance notice. Please contact us ahead of your visit so we can arrange seating and menu options.
SPC Membership
I’ve lost my SPC membership number or PIN, what should I do?Please check your inbox and junk folder for the registration email from hello@seafoodpubcompany.com, with the subject line ‘Welcome to SPC Membership’, which contains your membership number. If you’ve forgotten your PIN, you can reset it using the ‘Forgotten PIN’ link on the membership balances page.
Will I receive a physical SPC membership card?No, SPC Membership is a digital card only. Once you’ve signed up, you can download it and save it to your Apple Wallet or Google Wallet.
I haven’t received my SPC membership registration email, what should I do?Please check your junk or spam folder. Registration emails are sent from hello@seafoodpubcompany.com. If you still can’t find it, please contact us and we will help.
When will I receive my £5 SPC membership voucher?Your £5 voucher is issued the day after you join, so it will not be available to redeem immediately after signing up.